Client Success with iMIS

American Postal Workers Union

American Postal Workers Union Success with iMIS Membership Software

The American Postal Workers Union (APWU) has fought for dignity and respect on the job for the workers they represent, as well as for decent pay and benefits and safe working conditions. As an AFL-CIO affiliate, the APWU supports the struggle for social and economic justice for all working families.

Implementing iMIS has had a significant impact on our operations. The software solution enabled the APWU to do away with our labor-intensive database system and allowed us to deliver measurable results.


The APWU had multiple systems that required labor-intensive methods to handle its association management duties. They needed a solution that could efficiently manage their data and automate business processes to deliver measurable results, while allowing them to focus on the issues that were central to members.


iMIS provided the automation needed for the APWU to process payroll deduction files quickly, remove the need for outsourcing, and reduce the use of extra resources. The single database system allowed APWU to automate the delivery of payroll deduction reports to coincide with dues payment distributions, as well as access member and non-member rosters at any given moment.


APWU has not only eliminated the costs tied to outsourcing work to data mining consultants but also brought back work to union employees. APWU continues to gain efficiencies, address its operational needs and improve the focus on its core mission and members.