Professional Services

ASI Professional Services
ASI Professional Services

Our professional services team combines iMIS Engagement Management System (EMS) and technical knowledge with not-for-profit best-practices gleaned from thousands of previous engagements to deliver an iMIS EMS solution that meets your organization's unique needs.

We follow a unique implementation methodology, developed and enhanced over twenty years and thousands of projects, focused on implementing iMIS EMS in the most effective and cost-efficient way possible.

Our Leadership

Alan Waitt

Alan Waitt
Global Vice President of Client Success

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Lara Beck

Lara Beck
Global Project Management Manager

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Beau Harbin

Beau Harbin
Global Client Success Manager and Global Training Manager

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Jason Rowe

Jason Rowe
Global Client Success Manager

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Our Credentials

SCP-PSS
Service Capability and Performance - Professional Services Standard (SCP-PSS) certification. The Service Capability & Performance (SCP) Standards are designed to improve the quality and effectiveness of support, field service and professional service operations. Achieving certification under the standards requires comprehensive audits and annual recertification to confirm that companies continue to meet the requirements defined by the standards.

SCP

Microsoft Gold Certified Partner
This certification is held by all of ASI, to which ASI Consulting made a number of contributions. Gold Certified Partners represent the highest level of competence and expertise with Microsoft technologies, and have the closest working relationship with Microsoft.

microsoft gold partner

Our Implementation Methodology

The ASI Implementation Cycle

Our ground-breaking 6-phase Agile Implementation Methodology (AIM)™ streamlines the implementation process so you can quickly and easily begin using your system. The key to our process is dividing up the project into manageable two-week iterations during the Configuration and Testing phases. We review progress with key stakeholders at the end of each iteration so that we get feedback early and often, as opposed to waiting until the system is complete.

This enables us to avoid the pitfalls and problems associated with outdated "waterfall" enterprise software implementation processes and help you achieve:

 

Deeper End-User Engagement
End-user testing and feedback is incorporated at each iteration ensuring maximum user engagement throughout the entire implementation process.

Expanded Executive Involvement
AIM is designed to provide regular and easy-to-understand executive updates ensuring maximum project transparency.

Faster ROI
AIM focuses on allowing the client go-live in the shortest possible time realizing benefits and savings from the new system while continually improving operations during the Continuous Performance Improvement phase.

On-Time and On-Budget Implementation
Efficient scope management is the base of AIM. Each iteration focuses only on the critical tasks that add maximum value to the project. If a mistake is made or changes occur in the business environment, corrective action can be taken quickly and affordably. On-time and on-budget implementation is not just a goal, it's a reality. According to Lehman Reports' Annual AMS Survey, we consistently receive the highest ratings for client satisfaction with the implementation experience.